Online Doctor
ASK A QUESTION
Search Questions
Browse through all questions and answers
Popular Answers
Currencies
Information
Blogs
Online Doctor
     New Online Doctor Service  ... 

Online Pharmacy and Doctor
     Online pharmacy prescriptions  ... 

Erectile Dysfunction / Impotence
     Impotence (Erectile dysfunction) is a common disorder which is not usually caused by low hormone levels as ... 

All Blogs   

Conditions of Use

DoctorJeeves General


  DoctorJeeves General terms and Conditions

1.1 Introduction
The website (‘Doctor Jeeves’/‘we’ /‘us’/‘our’) is owned by a PrinaCorp Ltd, Reg No: 083457, Registered Office: 306 Victoria House, Victoria, Mahe, Seychelles, the company which provides an online consultation service in partnership with a European registered medical practitioners (‘the Doctor’) to deal with and treat Your medical condition. The Website Owner, including subsidiaries and affiliates provides the information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

1.2 Definitions and Interpretation
Below is a list of terms pertaining to this agreement along with their meanings:

Account: This is a collective term for a user's personal details, payment information, and credentials in order to access Paid Content on the website.

Carrier: This includes any third party engaged in transporting goods from DoctorJeeves's premises to its customers.

Content: It includes all text, images, graphics, audio and video, software, data compilations, and all other formats that can be stored electronically on a computer that appears on the website.

Goods: This includes any products or services that DoctorJeeves makes available for sale through the website.

Name: Name means Owner of this website.

Company: PrinaCorp Ltd, Reg No: 083457, Registered Office: 306 Victoria House, Victoria, Mahe, Seychelles is the owner of this website that runs the service by using European doctors and pharmacy affiliations/subcontracting to fullfil the services to you.

Returns: Returns are accepted at the nominated dispensing pharmacy on the address: 53 Pembroke Avenue, Waterbeach, CB25 9QP, UK.

Service: This includes all online facilities including tools, services and information that is made available by DoctorJeeves through its website now or in the future.

Payment Information: This pertains to information required for the purpose of purchasing goods from the DoctorJeeves website including and not limited to, bank account numbers, sorting codes, credit and debit card numbers.

Purchase Information: All orders, invoices, receipts, and dispatch notes or any other material that is stored in hard copy or electronic form is included in the term, purchase information.

System: This includes the infrastructure required by DoctorJeeves in order to facilitate online communications on its website now or in the future. This includes live chats, message boards, emails, email links, and any other form of communication the website may deem necessary.

User/Users: This includes any third party that has access to the website. However, this does not include employees of DoctorJeeves.

Web Site: The term applies to the DoctorJeeves site that you are currently using. It also applies to any sub-domains of the site unless specified otherwise.

Bill/Payment Descriptor: Information that appears on your credit or debit card statement with the words "Dispensing Services" for identifying transactions made between you and DoctorJeeves.

Charge: The amount for dispatching a prescription issued to a patient.

Payment: The settlement which involves a transfer of funds for the goods supplied or services rendered through this website.

Pharmacy: means One Click Pharmacy Ltd who is nominated and will be fulfilling the order by dispensing a valid prescription issued by a EEA doctor in the customer's name.

Doctors: We have a variety of European registered doctors that overlook the prescription services, provided by our nominated doctor service Privatedoctor.net of 870, Rue De La Mare Herbert, Beuzeville, FRANCE.


2. Information on the Website
Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party nor data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. This website should not be used as a replacement for advice from a medical professional. If you find an error or omission at this site, please let us know.

3. Trade Marks
The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of the Website Owner, suppliers, manufacturers and partners of the owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of the Website Owner.

4. External Links
External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to the terms and conditions of use for that external website. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.

5. Public Forums and User Submissions
The Website Owner is not responsible for any material submitted to the public areas by you, which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to:

5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;

5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;

5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner's and/or a third party's computer system and/or network;

5.4 violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party;

5.5 submit contents containing marketing or promotional material which is intended to solicit business.

6. Specific Use
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

7. Warranties
The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.

8. Disclaimer of Liability.
The Website Owner and its directors, shareholders and associated persons shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof. If you are ordering any product on Doctor Jeeves for an emergency use or in a situation that may put a patient at harm due to delivery or response times from professionals, please do not order from Doctor Jeeves. You should go directly to a high street pharmacy or healthcare professional to obtain immediate advice and buy the required products. We will not accept liability for any adverse events should you choose to proceed with asking a question.

9. Use of the Website.
The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

10. General

10.1 Entire Agreement.
These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.

10.2 Alteration. The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

10.3 Conflict. Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

10.4 Waiver. No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

10.5 Cession. The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

10.6 Severability. All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect. Please contact us if you require clarification on any of the terms in this statement.

10.7 Applicable laws. Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

11. Medical Information.
You should be aware that information captured will be viewed by our team. Please contact your doctor or medical advisor if you are unsure about whether you should seek immediate advice. You understand that Doctor Jeeves may share your contact details with your doctor if it really deems it necessary for your safety. You can opt out at any time by contacting us.

12. Questions.
“Question” means any medical related question, query or request for information you may submit to be answered by a Doctor, including (as the case may be) any directly and expressly connected follow-up questions, queries or requests for information you may submit in response to an Answer received from a Doctor in connection with that initial question, query or request for information; and

You must not use this Service for medical emergencies. In the event of a medical emergency dial 999 in the UK or the local emergency number in the country you are in.

You must not rely on Our Service if you need prompt information and should contact your own doctor. Doctor Jeeves is under no obligation to arrange for the provision of, and the Doctors are under no obligation to provide, an Answer and there is no time limit for when an Answer may be provided.

You agree not to include information regarding your (or any other person’s) identity or contact information in your Question(s), it being understood that the Site has been designed so that your email address to be used for any reply or replies and your personal details must be provided separately from your Question(s).

You may withdraw your Question without charge within 7 days of submitting it unless (a) We inform you that a Doctor has started working on researching or providing an Answer for you, and/or (b) a Doctor provides you with an Answer within such time.

You must not submit Questions containing a, or otherwise transmit any, virus, trojan horse, infection, or other computer programme and/or code that has contaminating or destructive properties.

Our Service is in English. Any Question addressed in another language may not be answered and any Answer a Doctor may attempt to give in a language other than English must be disregarded.

We reserve the right to reject or remove any Questions at Our sole discretion and without explanation.

13. Answers.
“Answer” means the reply or (as the case may be) series of replies (including any information, advice, opinion or view therein) given by a Doctor to your Question.

By submitting a Question over the Site, You agree to Us sending to you by email an Answer (or a link to an Answer) from a Doctor and, save where you have expressly advised us otherwise by email to support@doctorjeeves.com, selected promotional material.

A Doctor may (but is not obliged to) answer, without additional charge, follow-up questions, queries or requests for information you may submit and which are directly and expressly connected with your initial Question.
Whilst We take reasonable care, by selecting as Doctors people we reasonably believe to be appropriately experienced qualified doctors, to procure that the Doctors provide up to date and correct information, We do not guarantee or warrant that this will be achieved, and nor do We guarantee or warrant the accuracy, adequacy, completeness, reliability or timeliness of the Answer or applicability of the Answer provided to a particular situation. We do not guarantee or warrant that the quality of the Answer(s) provided will meet your expectations.

In the event you receive what you regard as an Answer of unsatisfactory quality from a Doctor, We may (at our discretion) either:
(a) procure that that Doctor provides a clearer or fuller Answer; or
(b) in good faith, and acting reasonably, determine Ourselves whether we regard the Answer to be of unsatisfactory quality, and if so determined, We shall (at our discretion) act in accordance with either point (c) or (d) below; or
(c) engage (free of further charge to you) a second Doctor to respond to your Question (and if you regard this second Answer to be of unsatisfactory quality and We, in good faith, and acting reasonably, agree with your assessment, We shall refund you in full); or
(d) refund you in full.

For the avoidance of doubt, any failure by a Doctor to respond to follow-up questions, queries or requests for information you may submit regarding an Answer they have given to an initial Question will not entitle you to a refund (save where the Answer already given does not constitute a reply of a satisfactory quality to your initial Question, in which case the immediately preceding paragraph will apply).
If one week after posting your question you have not either continued the dialogue with the doctor or closed the question yourself, then Doctor Jeeves will close the question automatically. Once the question is closed you will no longer be able to ask a follow up question.
In the event that your question is answered by a General Practitioner who has you as a patient listed on his/her NHS patient list, you shall be entitled to a full refund. In this scenario please contact us with your name and date of birth.

Any Answer provided by a Doctor will be limited by the Doctor’s inability to observe, physically examine and thoroughly interpret all symptoms in the light of your past medical history. The Doctors are dependent entirely on what you choose to report. This can result in the provision of potentially irrelevant information and/or omission of potentially relevant information and/or misdiagnosis and/or incorrect/incomplete treatment recommendations. Any information/Answer on the Site or provided by a Doctor (whether or not in response to a direct Question from you) should be used as support and information but should not be used as the basis of a diagnosis, treatment or a prognosis nor relied upon to make any decision. You should independently verify any information before relying upon it.

You agree never to replace or delay professional medical care with or because of the Site and/or the Service and/or on the basis of an Answer and/or expectation of an Answer from a Doctor. As failure to so act will be entirely at your own risk, Doctor Jeeves strongly advises all users seeking a diagnosis, treatment or prognosis to consult a doctor in person.

Save as set out below, neither We nor any Doctor shall be liable for any damages or other losses resulting from actions taken, delayed or not taken as the result of or in connection with the use of the Site or Service (including any information on the Site or Answer(s) provided by a Doctor).

15. Doctor.
References in these terms and conditions to a “Doctor” or “Doctors” mean the doctor or doctors with whom we have an arrangement to review and answer Questions submitted through the Site. You understand that the Doctors do not work for Us, but are independent professionals who wish to answer Questions submitted to or through the Site. We have used reasonable endeavours to satisfy Ourselves that each of these Doctors is qualified to practice medicine in the European Economic Area and are registered practitioners.

We do not provide or verify Answers Ourselves. We provide (a) a medium whereby Questions can be directed with anonymity to independent EU qualified Doctors, and for those Doctors to be able to respond to those Questions, and (b) a facility for payment for such Answers to be made (together the “ Service”). Any Answer given through, or in connection with, this Site is the personal professional opinion of the Doctor giving that Answer and should be treated as such.

The Doctor who answers your Question will not be provided with your email address or any other personal details relating to you (beyond what you include in your Question). Accordingly, Answers will be of a generic informative nature.

The Doctors choose which Question(s) (if any) they will answer. If your Question remains unanswered after a certain period We may approach you to help you clarify or reword it in order to facilitate it being answered. We may also re-categorize your Question without consulting you, in order to direct it to, in Our discretion, the most or another appropriate Doctor.

15. Prescriptions.
DoctorJeeves charge a £7 administration fee to cancel prescription orders. This fee is charged when we have not shipped your prescription order out to you after an order has been made online. DoctorJeeves hires independent doctors to review prescriptions who have no affiliation to PrinaCorp Ltd. and prescriptions are dispensed by the Pharmacy team at One Click Pharmacy Ltd.

16. Pricing & purchasing.
Our Pricing is clearly displayed on the website before purchase. This is not refundable if you proceed to communicate with the doctors and spend time wdiscussing a problem with them. It is only refundable if we can absolutely not help you or if we feel that you are right in saying our advice is not really what you were looking for from the medical point of view.

17. Errors.
Errors & omissions excepted.

18. Card details
Doctor Jeeves does not store any credit/debit card information and is strictly processed by secured PCI DSS compliant companies through a security certificate so your details are always safe.

12. Delivery.
DoctorJeeves will not be held responsible for lost parcels caused due to an incorrect delivery address entered by the customer. Delivery address cannot be changed once the order has been shipped. DoctorJeeves is unable to refund courier delivery charges. Courier delivery does not guarantee next day delivery. In the event of the parcel not being delivered next day, delivery charges will not be refunded. We accept no responsibility if your order is stopped by international customs. If items are dispatched to international destinations but do not arrive we will be unable to offer a refund or resend the goods without repayment of shipping charges. We guarantee the quality of products until they leave our premises however DoctorJeeves cannot take any responsibility for damage that occurs during transit, photographic evidence must be provided before either a replacement or a refund is considered. We reserve the right to ask you to send the damaged goods back for inspection. We also cannot guarantee the timely delivery of your order once it is in the hands of the shipping company for any reason whatsoever including postal strikes, loss of package or delivery to wrong address by the shipping company.

We use third party couriers like DHL, FEDEX and ROYAL MAIL. In the event that your parcels do not arrive on time due to delays made by couriers, we will do our best to help you contact them and try to get your orders to you as fast as possible. However, these companies have polices, e.g. Royal Mail require 14 days to deliver mail if it does not turn up next day for FirstClass post in the UK. Until this period expires, no claims can be filed and we are unable to resend your items or provide any refunds until these investigations are completed in their respective time frames. By placing orders with us, you agree to all delivery terms.

International Transport Regulations: DoctorJeeves will not post dangerous goods like aerosols and flammables outside the UK, all such orders will be cancelled or alternatives will be offered.

20. Stock levels.
Our nominated pharmacy holds all the stock Warehouse, items are usually in stock however due to our high turnover, it is inevitable that they ran out of inventory sometimes which would prevent same day despatch.
In most cases, suppliers and manufacturers deliver within 24 hours, orders are usually shipped within 1-2 days. In the unlikely event that there are any problems with your order, the pharmacy will get in touch with you straightaway to keep you up-to-date on your status.
Manufacturers on occasion discontinue their products for many reasons, we try our best to keep up-to-date with available products. If you place an order and we find out that the product has been discontinued or no longer available, we reserve the right to cancel your order or advise you on alternatives you could try. Full refunds are granted if orders are cancelled.


DoctorJeeves Online Doctor


  DoctorJeeves Prescription Services Terms and Conditions

The following agreement pertains to you, the User of this website and the owner of DoctorJeeves. On using this website for the first time, you hereby consent to being bound by the Terms and Conditions set out below in addition to those above. However, if you are in disagreement you are requested to stop using the website immediately.

Any order you place with DoctorJeeves constitutes a contractual offer which we accept when an email is dispatched to you indicating that your order is under process and on its way to you.

1. Definitions and Interpretation
Below is a list of terms pertaining to this agreement along with their meanings:

Account: This is a collective term for a user's personal details, payment information, and credentials in order to access Paid Content on the website.

Carrier: This includes any third party engaged in transporting goods from DoctorJeeves's premises to its customers.

Content: It includes all text, images, graphics, audio and video, software, data compilations, and all other formats that can be stored electronically on a computer that appears on the website.

Goods: This includes any products or services that DoctorJeeves makes available for sale through the website.

Name: Name means Owner of this website.

Company: PrinaCorp Ltd, Reg No: 083457, Registered Office: 306 Victoria House, Victoria, Mahe, Seychelles is the owner of this website that runs the service by using European doctors and pharmacy affiliations/subcontracting to fullfil the services to you.

Returns: Returns are accepted at the nominated dispensing pharmacy on the address: 53 Pembroke Avenue, Waterbeach, CB25 9QP, UK.

Service: This includes all online facilities including tools, services and information that is made available by DoctorJeeves through its website now or in the future.

Payment Information: This pertains to information required for the purpose of purchasing goods from the DoctorJeeves website including and not limited to, bank account numbers, sorting codes, credit and debit card numbers.

Purchase Information: All orders, invoices, receipts, and dispatch notes or any other material that is stored in hard copy or electronic form is included in the term, purchase information.

System: This includes the infrastructure required by DoctorJeeves in order to facilitate online communications on its website now or in the future. This includes live chats, message boards, emails, email links, and any other form of communication the website may deem necessary.

User/Users: This includes any third party that has access to the website. However, this does not include employees of DoctorJeeves.

Web Site: The term applies to the DoctorJeeves site that you are currently using. It also applies to any sub-domains of the site unless specified otherwise.

Bill/Payment Descriptor: Information that appears on your credit or debit card statement with the words "Dispensing Services" for identifying transactions made between you and DoctorJeeves.

Charge: The amount for dispatching a prescription issued to a patient.

Payment: The settlement which involves a transfer of funds for the goods supplied or services rendered through this website.

Pharmacy: means One Click Pharmacy Ltd who is nominated and will be fulfilling the order by dispensing a valid prescription issued by a EEA doctor in the customer's name.

Doctors: We have a variety of European registered doctors that overlook the prescription services, provided by our nominated doctor service Privatedoctor.net of 870, Rue De La Mare Herbert, Beuzeville, FRANCE.


2. Age Restrictions
Persons under 18 are not authorized to order goods or services through this website.


3. International Customers
Import duties and taxes are levied on orders that are placed from countries other than the one that DoctorJeeves operates. These charges are your sole responsibility and DoctorJeeves does not make calculations or estimates on any import duties or taxes. Therefore, international customers are advised to contact their local customs office prior to placing an order. In addition, as an importer you will need to comply with the rules and laws of the country into which your goods are imported. All goods are subject to inspection by local custom authorities. DoctorJeeves is not responsible for goods handled by local customs nor do we guarantee that the packaging will not be tampered with.


4. Intellectual Property
Content on the DoctorJeeves which includes text, graphics, logos, audio and video clips, icons, images, software, and underlying code are the sole property of DoctorJeeves and its affiliates or any other specified third parties. This does not include content uploaded by users and is subject to any exceptions of the Terms and Conditions. The implied content is protected by International intellectual property laws that are in force.

As a user, you agree not to copy, re-use, reproduce, store, or distribute any content from the website without the written permission of DoctorJeeves. You will be liable for any unauthorized use of any material that is featured on our website.


5. Third Party Intellectual Property
The sole owners of the Intellectual Property rights for Copyright and Trademarks of product images and descriptions displayed on the website belong to the corresponding manufacturer or supplier as the case may be.

Users are not authorized to reuse, reproduce, copy, store, or distribute any of the material without the written permission of the relevant manufacturer or supplier.


6. Links to Other Web Sites
This website may from time to time host links to other sites but are not responsible for the content of such websites. DoctorJeeves cannot be held liable for any loss or damage that may arise from using these sites. In addition, DoctorJeeves does not endorse any of the links nor have any relation with those in control of them.


7. Links to DoctorJeeves Web Site Users are welcome to place links only to the home page of DoctorJeeves websites on other sites without prior permission. Those who wish to place links within specific pages must contact us.


8. Use of Communications Facilities
The enquiry form on the website must be used in under the following rules:

i. Content that is obscene or vulgar will not be permitted.

ii. No content that is defamatory, abusive, racist, sexist, or may be deemed as a cause for harassment will be allowed to be uploaded to the website. Such content will be deemed unlawful and objectionable.

iii. Content of an inflammatory nature that can incite or promote violence cannot be submitted to the website.

iv. Content must be submitted in the English Language in order for us to expedite a response to any enquiry.

v. The identity you use on the website must not violate and terms of use of this website.

vi. You will be held liable for any impersonation including that of employees and representatives of DoctorJeeves or our affiliates.

vii. The website must not be used for the purpose of any unauthorized mass communication, which includes 'spamming' or 'junk mail'.

viii. By using this website you acknlowedge that DoctorJeeves has the exclusive right to monitor communications between us or when using our System.


9. Termination and Cancellation
a. DoctorJeeves reserves the right to terminate your account without reason. However, DoctorJeeves can also notify you by email with an explanation for the termination. You also have the liberty to terminate your account with the website.

b. Current or pending purchases will be cancelled if your account is terminated by the website.

c. DoctorJeeves reserves the right to cancel orders without stating reasons before processing payment or dispatch.

d. Refund of any monies will be made for any orders cancelled for any reason, prior to dispatch.

e. If you choose to terminate your account, any purchases that are not dispatched will be cancelled for which you will receive a refund.


10. Goods, Pricing and Availability
a. While DoctorJeeves makes every effort to ensure that images and descriptions of goods available on the website are authentic, the website does not claim responsibility for any variations. However, this does not include any liability for negligence on the part of the website.

b. When purchasing certain products you may be required to select the quantity, dosage, and type of treatment, subject to approval by a doctor.

c. Our website does not indicate available stock of our pharmacies. Therefore, DoctorJeeves does not justify that certain types of treatment will always be available.

d. DoctorJeeves makes every effort to include accurate pricing information. In addition, the website reserves the right to modify prices or remove special offers at any time.

e. If there is a change in price during the processing of your order, you will be notified of the new price accordingly.

f. Since treatments are prescription based, prices indicated on the website are not inclusive of VAT. In addition, VAT is not applicable on prescription medicine as per the rules governing the pharmacy's location. It is advisable to check your country's rules and regulations regarding VAT. DoctorJeeves cannot be held liable for any type of duty liable in your own country.


11. Payments
DoctorJeeves accepts payment for the dispensing of a prescription by a registered Doctor to you. The credit card you use will be instantly on placing the order. For any billing and payment related queries please contact us.


12. Delivery
a. When goods are dispatched to you from DoctorJeeves, you will receive an email notification with the estimated time of delivery and any reasons for delay, if any.

b. Goods will be deemed to have been received in working order if you do not communicate any problem with the goods with DoctorJeeves within 14 days from the date of delivery.


13. Returns Policy
DoctorJeeves undertakes to provide customers with the highest quality of goods. In the event of goods needing to be returned, they are governed by the following Terms and Conditions.

a. You are required to contact DoctorJeeves within 10 days of receiving goods that do not match your order in order for us to arrange collection and return. However, DoctorJeeves cannot be held liable for any shipment costs. In such an event you have the option to have the goods replaced subject to availability, or receive a refund through the payment method used at the time of ordering the goods. Refunds or replacements are made on receipt of the returned goods.

b. If any faulty goods are delivered, you are requested to contact DoctorJeeves within 28 days in order to arrange collection and return. Goods must be returned in the same condition as received along with packaging and documentation in support of the goods. DoctorJeeves will refund any monies through the same payment method used at the time of placing the order. Refunds will be made on receipt of the returned goods.

c. Goods will be repaired or replaced if they develop faults within the warrant period. However, repair or replacement will be subject to the terms of the warranty. DoctorJeeves will refund any monies through the same payment method used at the time of placing the order. Refunds will be made on receipt of the returned goods.

d. Goods received in a damaged state must be indicated on the delivery note with your due signature. In such a case, you are required to alert DoctorJeeves within 10 days and arrange for collection and return of the goods to us. The website will not be responsible for shipment costs.

e. If you have reconsidered your decision to purchase, you have the liberty to return goods that have been dispatched to you within 10 days of receipt. Goods will only be accepted if they have been unopened and in a condition to be re-sold as new. DoctorJeeves will not accept any prescription medications that have been sold, these are exempt and not accepted back. All shipping costs for returned goods will be borne by you.

f. Please contact DoctorJeeves using the same details on the packaging, if you wish to return goods for any of the above reasons.

g. In accordance with our Return Policy, DoctorJeeves reserves the right to exercise their discretion under the existing Terms and Conditions. Factors affecting the policy may include but are not limited to:
i. Any use that you have made of the goods
ii. Factors that may cause the goods to deteriorate or expire rapidly.
iii. The packaging has been opened or tampered DoctorJeeves will exercise discretion only within the purview of the law.


14. Disclaimers
a. DoctorJeeves does not guarantee nor make any representation that the website will meet your requirements. Neither does the website provide any assurance that it will suit your needs for a particular purpose. DoctorJeeves also does not pledge that it will be compatible with all systems, provide foolproof security, nor information that will always be 100% accurate. The website does not guarantee results of a specific nature for the use of any of its services.

b. DoctorJeeves does not claim to propagate any of its website's content as firm advice. The content must not be exclusively relied on when making a decision.

c. The contents of the website do not constitute a contractual offer capable of acceptance.

It is against our terms to place orders as a third party or business that has the sole intention of testing out the system and is not truly in need of the medicine but may obtain it by providing the right or near right answers to all questions asked.
If we obtain evidence regarding this, you are in breach of our contract and hereby forego all liability towards you as a patient. You hereby imdemnify this company due to this breach and are not allowed to place orders with us under false pretense.




15. Changes to the Service and these Terms and Conditions
DoctorJeeves has the right to modify, alter, append, or exclude any of its content or the Terms and Conditions at any time they deem fit. By using the website, you agree to the changes and are bound by any changes made to the Terms and Conditions. Any changes made relating to the sale of Goods by law will be applied to current orders and include any future orders that may be placed.


16. Availability of the Web Site
DoctorJeeves does not guarantee that Service provided by the website will be free from any defects. This includes accuracy of information, quality of products, and compatibility. DoctorJeeves provides Service on an 'as is' or 'subject to availability' basis.

DoctorJeeves cannot be held liability for any disruption of connectivity to the website which includes ISP equipment failure, network failures, or web hosting equipment failures. In addition, DoctorJeeves is not liable for any acts of war or natural calamities that are considered as unforeseen events. There may be restrictions or censorships imposed by law for which the website has no control.


17. Limitation of Liability
a. Users agree to access the website and its content at their own risk. DoctorJeeves cannot be held liable for loss or damage that may arise from the use of the website or due to any information contained on it. This includes exemplary damages arising from the use of website.

b. DoctorJeeves is bound by these Terms and Conditions to accept liability for personal injury or death caused due to negligence or fraud on its part.

c. The Terms and Conditions does not exclude or restrict DoctorJeeves's liability in for any loss or damage due to the improper delivery of goods.

d. DoctorJeeves makes every effort to ensure that the terms and conditions are in accordance with the provisions of the Unfair Contract Terms Act 1977. If any of the terms are found to be unlawful, and not in accordance with the Act, or deemed unenforceable, then the said term may be excluded, without affecting the other terms and conditions. However, the term will be deemed illegal only in within particular jurisdictions where it may be considered against the law.


18. The importance of providing true, timely, and complete information
As a user, you agree to provide DoctorJeeves with accurate information that is true to the best of your knowledge. You also agree not to deliberately exclude information that may be relevant to DoctorJeeves in order to provide continuous service.


19. Care provided by our experts
Upon accepting to treat you, an DoctorJeeves expert takes responsibility for your care. However, you agree that this advice is considered only as medical advice according to the information they receive from you. You also agree that the DoctorJeeves expert cannot be held responsible for what you choose to do with the advice.


20. Scope of services provided
Testing services are not provided and you need to see a doctor in your local area for help.


21. Prescribed treatments
a. You agree to use the treatment prescribed for your own personal use and not include any other person for your prescribed treatment.
b. You agree to contact DoctorJeeves in case of any doubt about how you need to take the treatment. In this regard, you agree to wait for an appropriate response from DoctorJeeves prior to commencing the relevant treatment.
c. You agree to notify DoctorJeeves of any noticeable side-effects of any prescribed treatment and allow DoctorJeeves to monitor any follow-up treatment. In return, DoctorJeeves will fulfill its duty of after-care.
Informing your GP about any treatment that is prescribed

DoctorJeeves encourages users to keep their General Practitioner (GP) informed of any treatment they may pursue from DoctorJeeves. It is advisable to provide DoctorJeeves with your GP's contact information in order to ensure a quick response to any queries.


22. Informed consent
a. You agree that by seeking treatment from a DoctorJeeves expert you are making an informed decision to consent to any prescribed treatment.
b. You agree that your request for an HIV test can be deemed as consent to undergo an HIV test by a particular DoctorJeeves service.


23. Disclaimer
DoctorJeeves will not be liable for any loss or damages foreseen, foreseeable or othersiwe which includes:
a. Loss of emotional well-being including any embarrassment that may be caused.
b. Loss of data
c. Loss of revenue including any anticipated profits.
d. Loss of business.
e. Loss due to third parties
f. Loss of reputation or goodwill.
g. Losses due to injury.
h. Loss of opportunity.
DoctorJeeves remains liabile for personal injury or death due to fraud or negligence on its behalf.


In addition, you agree that:
a. You agree that DoctorJeeves does not make any representations or warranties for any treatment, information, or any advice relied on by persons using the DoctorJeeves service.
b. DoctorJeeves does not guarantee that the website will function free from errors which includes server, hardware, and software issues. Neither does the website warranty that the service will be free from viruses that could hamper normal operations. In such an event, DoctorJeeves is not liable for any loss or damage during your communications with DoctorJeeves.
c. DoctorJeeves is a remote service and cannot offer the same level of emotional support associated with traditional physical clinics. DoctorJeeves cannot be held liable for loss or damage arising from it being a remote service.
d. DoctorJeeves does not claim any responsibility for Information that may be inadvertently excluded from the service. This includes any errors that may be inadvertently included in the websites content. DoctorJeeves will not be liable for any inaccuracies that lead to loss or damage for issues related to genitourinary medicine clinics.
e. DoctorJeeves cannot be held reliable for any loss or damage that may result from your failure to collect your delivery from the post-office on time in the event of no one being available at the specified shipping address.
f. DoctorJeeves is not responsible for any loss or damage if you fail to collect your goods on time from the post office.
g. DoctorJeeves cannot be held liable for loss or damage in the event of someone else signing for your delivery at the same shipping address, for whatever reason.
h. DoctorJeeves will not be responsible for sending a repeat prescription if the goods have been delivered and for whatever reason the patient chooses not to complete the treatment. In addition, no repeat prescription will be provided if a treatment has been dispatched but not delivered. In this case, the prescription will be dispatched once again only on receipt of the original prescription of treatment to the our pharmacy.
i. DoctorJeeves does not claim responsibility for any third party liability. The liability remains with the relevant third party and DoctorJeeves cannot be held liable under any circumstances.
j. DoctorJeeves does not endorse the policies of any third party website. In addition, DoctorJeeves does not represent or guarantee the accuracy of the information provided on such websites.


Continue
FrenchGermanItalianSpanishBelgianDutchEnglish
Currencies: